At CiCi’De Gem Amsterdam, we want all of our customers to feel completely confident and happy in their purchases, and also to know that their satisfaction is and will always be our top priority.

This is why every CiCi’De Gem product is covered by our one-year warranty. 

Guarantee

Should any of your jewelry suffer a breakage or tarnishing due to a manufacturing defect, we are committed to replacing it at no cost to you if returned within one year from the date of receipt of the item.

Side by Side Slide

Add optional subtext

Craftmanship

One-year warranty

In addition to our one-year warranty, if you are not completely satisfied with your item after you receive it, you can return it within 30 days.

To ensure your CiCi'De Gem pieces stay bright and shiny for as long as possible, keep them away from chemicals such as perfume and chlorine, and store them in a cool dry place in an individual pouch or jewelry box to avoid your jewelry tangling or scratching each other.

If you have any other questions or need extra information, please, do not hesitate to contact us.